Who We Are

 
 

We’ve been an advocate for entrepreneurs for over 40 years; a pioneer in the incorporation industry. Laughlin prides itself on the long term relationships we have with our clients. We work closely with our clients to help them start, grow and profit from their businesses while assisting them in fulfilling their dreams.

Laughlin was originally started in 1971 by Harley Laughlin, an independent truck driver who had a vision to provide entrepreneurs with the same resources and benefits as big business.

 Meet Your Team

"Winners and losers are determined when the teams are picked!"

We are the luckiest people on the planet! Our team of highly experienced specialists has a combined 157 years in the business. On average our employees have worked here 11 years.

We are available to assist you from the top down.

Aaron Young

CEO

"For 41 years we have been helping our customers protect their business. We are totally clear that it is these same customers that make our business possible. Our aim is to do the right thing for the right reasons to fulfill the needs of entrepreneurs and business owners. We appreciate your trust. We will work hard to keep it."

Lee Morgan

CFO

"The small business owner is the back bone of the American economy. Their efforts are constantly challenged by government regulations, excessive taxes and an out of control legal system. Our passion is helping business owners succeed in challenging times."

Brent Buscay

VP of Operations

"We strive to treat our customers as we would want to be treated ourselves. Our customers are a reflection of our service."

Meghan Cole

VP of Marketing

“When we provide genuine support to our clients, they allow us to be part of their dreams and experiences as they travel down the road of business ownership. Only then do we know we’ve done it right.”

Margaret Oliver

"It's a great day at Laughlin"

"My goal is to provide friendly, helpful service to everyone who calls our office so they have a satisfied, confident feeling each time they contact us."

Scott Arden

Senior Strategist

"To truely help my clients understand the best entity structure(s) for their needs and provide superior customer service to maintain a lasting business relationship."

Randy Rees

Senior Strategist

"I believe the work we do here changes people's lives for the better and that is rewarding for me as I feel it is beneficial to them."

Rich Haines

Team Leader - Client Engagement

"When someone buys a "Rubik's Cube" most want to know the "tricks and solutions" to solve the puzzle with the least amount of difficulty. The way to obtain those same "tricks and solutions" to solve your business needs is what we specialize in providing to our clients."

Gary Miranda

Business Consultant

"We're all in the customer service business. Our goal must be to exceed our customers' expectations every day."

Toni Ruff

Business Consultant

"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better."

Valerie Brown

Client Liason

"I love helping our clients find the best strategy for them. Each business is unique and does not fit in “a one size fits all” scenario."

Debbie Cooke

Team Leader

"My goal is to ensure I meet and exceed any expectations that my clients may have."

Karen Miller

Team Leader

Like the great quote by Benjamin Franklin,"Well done is better than well said" and I strive to get everything done well for our clients.

 

J'Amie Frederick

Team Leader

"It is important to me that all my clients have my contact information in case they should ever have to contact me directly."

Taylor Padar

Customer Service

"My philosophy is to provide timely and courteous customer service. No one should have to wait to have their services fulfilled."

Jay Kuhlman

Chief Corporate Service Officer

"We live in a world where products and prices can be easily duplicated, but a lasting friendship with our customers built through attentive customer service cannot be easily duplicated."

Mona Buscay

Fulfillment Manager

"Customer satisfaction is my top priority.  I do my best to cater to my clients individual needs in order to maintain trust and confidence."

Kathy Eppen

Accounting

"All clients should be treated with respect and total interest in their needs. Their requests and questions deserve a quick and / or timely response."

Josh Buscay

Marketing Manager

"Our clients are the sole reason we are in business.  I will always make the effort to ensure we are as valuable to our clients as they are to us."

Ron Olson

Network Administrator

"I strive to be positive, imaginative and constructive in our approach to customer service while maintaining our integrity."

 

 

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